Arycom offers online support options and "on-site" support, 24/7 for all your connectivity services provided via satellite networks of Inmarsat and Iridium, through a technical team specialised in satcom systems, avionics, cabin, cockpit and network engineering. Some of the requirements are also supported by specific applications and tools, whose modules meet the different needs of the aircraft, in flight, or on the ground.
• Troubleshooting 24/7
Solving service-related technical problems or difficulties, by telephone and email, 24 hours a day and 7 days a week, through a specialized technical team. Monitoring the status of the satellites in real-time, support in checking of settings and troubleshooting of satcom and avionics equipment.
• Services "On-Site"
Support at customer location ( "on-site") through specialized technical team via prior appointment. Support in solving problems related to satcom and avionics equipment for diagnostic, troubleshooting, and configuration information.
For more information about these and other services, please contact Arycom on +1 305 600 5799 (USA & International), +55 11 3051 3001 (Brazil & Latin America) or by email firstname.lastname@example.org, or download the desired description on this page.